Tuesday, July 26 | 8:30 a.m. - 9:20 a.m. ET
Using Data and Analytics to Transform Student Outcomes and Eliminate Equity Gaps
Dr. Timothy Renick, Executive Director, National Institute for Student Success, Georgia State University
For the past decade, Georgia State University in Atlanta has been at the leading edge of demographic shifts in the southeast. While doubling the numbers of non-white and low-income students it enrolls, the university has simultaneously committed to the use of data to inform the way it supports its students. In the process, Georgia State has raised graduation rates by 25 percentage points and closed all achievement gaps based on race, ethnicity, and income level. It now awards more bachelor’s degrees to African Americans than any other non-profit college or university in the nation. Through a discussion of innovations ranging from chatbots and predictive analytics to web-scraping and completion grants, the session will cover lessons learned from Georgia State’s transformation. The session will outline several practical approaches to data-informed and technology-enhanced customer support that can be applied to a wide range of industries and settings.
About Timothy Renick
Timothy Renick is the founding Executive Director of the National Institute for Student Success and Professor of Religious Studies at Georgia State University. At Georgia State, he has served as Chair of the Department of Religious Studies, Director of the Honors Program and Senior Vice President. Between 2008-2020, he directed the student success efforts of the university, overseeing a 62% improvement in graduation rates and the elimination of all achievement gaps based on students' race, ethnicity or income level. For six consecutive years, Georgia State has graduated more African American students with bachelor’s degrees than any other not-for-profit college or university in the nation. Dr. Renick has testified on strategies for helping university students succeed before the U.S. Senate and has twice been invited to speak at the White House. His work has been covered by the New York Times, the Wall Street Journal, Time, and CNN and cited by former President Barack Obama. He was named one of the Most Innovative People in Higher Education by Washington Monthly, was the recipient of the Award for National Leadership in Student Success Innovation and was awarded the 2018 McGraw Prize in Higher Education. He has served as principal investigator for more than $30 million in research grants focused on promoting better and more equitable outcomes for college students. A summa cum laude graduate of Dartmouth College, Dr. Renick holds his M.A. and Ph.D. in Religion from Princeton University.